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Order Management Software

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Customer Definition
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In Enterprise 21, customers are defined at an order-from level with an unlimited number of associated ship-to and bill-to addresses. Each customer master record allows for a sales view of the account which can be used for prospecting and tracking sales-related data within CRM. Each record also provides default values for sales order entry while providing a repository of key sales and financial information. Customer accounts can be associated with a four-tiered hierarchy of customer groups used for pricing and reporting purposes. Accounts can also roll-up into corporate parents where multiple legal entities are owned by the same enterprise. Read More...

Customer Definition Highlights

  • Stores basic account information such as address, unlimited ship-to and bill-to addresses, and unlimited contacts and associated contact notes
  • Supports international addresses and phone numbers
  • Supports key customer financial data
  • Supports management of accounts and associated contacts from initial contact through initial sale and ongoing support
  • Tracks key customer sales- and opportunity-related information
  • Supports online inquiries of comprehensive customer information for prospecting, sales, order entry, and customer service purposes
Platform Independent Unique Business Philosophy One Complete Solution Free Source Code Direct Developer Support Free Maintenance Successful Implementation Customer Satisfaction Guarantee The TGI Difference Order Management Inventory Management Warehouse Management Procurement Manufacturing Management Planning Financial Management CRM Business Intelligence eCommerce EDI Project Accounting One Solution - Enterprise 21 ERP