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TGI delivers all ERP implementation services and post-sales maintenance and support for our Enterprise 21 ERP software via our staff of full-time resources from our headquarters in Toledo, Ohio. With decades of experience in the ERP industry, TGI has developed a systematic, guided ERP implementation approach. It is because of this process that TGI has achieved industry-leading software-to-implementation cost ratios compared to other software suppliers, resulting in dramatic cost savings and a low total cost of ownership for our customers. Read More...

As part of TGI’s industry-leading post sales support, TGI customers have access to the TGI 24-hour customer support hotline. Whenever a call is placed to TGI, the call is answered directly by an Enterprise 21 ERP software developer with an industry-leading average tenure of over ten years. No post-sales support is outsourced to third-party companies or sent off-shore. In addition, TGI offers affordable post-software sale maintenance that includes all software upgrades and any newly developed Enterprise 21 modules.

Manufacturers and distributors can acquire Enterprise 21 across a variety of options that include traditional acquisition of software licenses and associated infrastructure, outsourcing the acquisition and management of the associated infrastructure to a third-party firm through a managed infrastructure offering, or via a Software as a Service (SaaS) model, a form of IT outsourcing in which the software applications are run on infrastructure housed and managed outside the given customer’s facility, and the applications, infrastructure, and on-going infrastructure services are paid for on a per user, per month basis. Regardless of how an organization choose to utilize Enterprise 21, TGI can deliver the ERP implementation and customer support resources necessary for a successful go-live experience in a timely, cost-effective manner.

Platform Independent Unique Business Philosophy One Complete Solution Free Source Code Direct Developer Support Free Maintenance Successful Implementation Customer Satisfaction Guarantee The TGI Difference Order Management Inventory Management Warehouse Management Procurement Manufacturing Management Planning Financial Management CRM Business Intelligence eCommerce EDI Project Accounting One Solution - Enterprise 21 ERP