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ImageDownload TGI's Extending CRM Concepts in ERP Systems white paper. When evaluating ERP systems with fully-integrated CRM software functionality, one must consider the ways in which the ERP system is capable of extending CRM concepts beyond those of basic contact management. TGI's Extending CRM Concepts in ERP Systems white paper discusses the necessary CRM features an ERP solution must deliver to improve overall customer service and allow the manufacturing or distribution organization to tailor its interaction with its customer base on a customer-by-customer basis. Click here to download the free white paper.

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