A TGI project manager is assigned to each new customer account and implementation of Enterprise 21. The TGI project manager is the customer’s focal point for the implementation project and continues to serve in this capacity after go-live. Read More...
The primary role of a TGI project manager is to ensure that the project adheres to TGI’s proven, structured approach to Enterprise 21 implementation. The principle responsibilities of TGI’s project managers include defining the project charter, establishing a baseline project plan and associated budget, helping to keep the customer project team focused on achieving defined project benefits, managing project tasks and tracking progress to meet the customer’s established timeline, and managing the project scope and associated budget to meet the customer’s expectations for documented business requirements and associated project funding.
TGI project managers provide decades of experience in manufacturing and distribution and superior knowledge of the Enterprise 21 ERP software application to help each TGI customer achieve their strategic business goals and objectives.
TGI delivers all ERP implementation services and post-sales maintenance and support for our Enterprise 21 ERP software via our staff of full-time resources from our headquarters in Toledo, Ohio. With decades of experience in the ERP industry, TGI has developed a systematic, guided ERP implementation approach. It is because of this process that TGI has achieved industry-leading software-to-implementation cost ratios compared to other software suppliers, resulting in dramatic cost savings and a low total cost of ownership for our customers. Read More...
As part of TGI’s industry-leading post sales support, TGI customers have access to the TGI 24-hour customer support hotline. Whenever a call is placed to TGI, the call is answered directly by an Enterprise 21 ERP software developer with an industry-leading average tenure of over ten years. No post-sales support is outsourced to third-party companies or sent off-shore. In addition, TGI offers affordable post-software sale maintenance that includes all software upgrades and any newly developed Enterprise 21 modules.
Manufacturers and distributors can acquire Enterprise 21 across a variety of options that include traditional acquisition of software licenses and associated infrastructure, outsourcing the acquisition and management of the associated infrastructure to a third-party firm through a managed infrastructure offering, or via a Software as a Service (SaaS) model, a form of IT outsourcing in which the software applications are run on infrastructure housed and managed outside the given customer’s facility, and the applications, infrastructure, and on-going infrastructure services are paid for on a per user, per month basis. Regardless of how an organization choose to utilize Enterprise 21, TGI can deliver the ERP implementation and customer support resources necessary for a successful go-live experience in a timely, cost-effective manner.
TGI Services
Project Management - The primary role of a TGI project manager is to ensure that the project adheres to TGI’s proven, structured... Business and Application Consulting - As part of the implementation process, TGI delivers business and application consulting... Training - As part of the implementation process, TGI personnel perform in-depth training for the given customer’s application users... Data Migration - During the implementation process, TGI resources assist customers in migrating their existing legacy data into... Maintenance and Support - TGI prides itself on its industry-leading post-sales maintenance and support capabilities... Cloud vs. Self-Hosted ERP - The E21 ERP system can be deployed as either a self-hosted ERP or as a hosted ERP solution based on business needs...The E21 ERP system can be deployed as either a self-hosted ERP or as a hosted ERP solution based on business needs and organizational preferences. Unlike many ERP solutions on the market, E21 ERP offers manufacturers and distributors a choice for how their ERP system is deployed and where their business data resides.
When deploying E21 as a self-hosted ERP, we typically recommend a two-server (or two virtual machine) approach for the on-premise environment in which one server acts as the database server running Microsoft SQL Server (or Oracle), and a second server acts as a web application server running Windows IIS.
If deploying E21 as a hosted ERP solution, organizations have the flexibility to work with the hosting provider of their choice, including utilizing ERP hosting services from the E21 Services group.
Most importantly, given E21’s flexible deployment options, organizations can start by deploying E21 as a self-hosted ERP and, if business needs change, migrate the system to a hosted ERP environment at a later time (or vice versa). Whether internal IT resources, hardware investment costs, data retention and backup policies, security, or redundancy are the primary drivers in your decision-making process, with E21 ERP, it’s all about choice and flexibility when it comes to deploying the application as a self-hosted ERP or hosted ERP solution.
Self-Hosted ERP vs. Hosted ERP Highlights
- E21 ERP can be deployed as a self-hosted ERP solution following a traditional on-premise model
- E21 ERP can also be deployed as a hosted ERP solution using a hosting provider of the organization’s choosing, including using E21 Services as the hosting provider
- Can migrate from one deployment model to another any time as business needs, requirements, and resources change