During the implementation process, TGI resources assist customers with the migration of their existing legacy data into Enterprise 21. Enterprise 21 includes standard processes for mapping data files in and out of the Enterprise 21 application in a systematic and controlled manner. These processes are used for the initial data load from legacy systems, EDI processing, and integration with third-party applications and data. While Enterprise 21 contains a complete set of processes defined and ready for use, customers are free to modify these mapping files as necessary. Read More...

While the specific information to be converted is determined by the project team, commonly-migrated data includes base data such as customers and vendors, product-related data including bills of material and routings for manufactured items, current state data including inventory status and open AR invoices, AP invoices, customer orders, and purchase orders, and customer sales history.

A key element of each Enterprise 21 implementation is functional and technical training. As part of the implementation process, TGI personnel perform in-depth training for the given customer’s application users and IT resources. A TGI project manager will help establish a training program that best meets the customer’s needs. Read More...

Functional training is either delivered by TGI directly to all functional users or in a train-the-trainer approach. Regardless of the option selected, TGI is available to provide as much training as necessary to make go-live and post implementation software usage a success.

TGI’s implementation training can be delivered both on-site at customer facilities and remotely via the Internet. As part of the implementation process, TGI leverages its fully-integrated training system, which includes a series of multimedia-enabled training lessons across the Enterprise 21 application, hands-on exercises, and certification tests.

In addition, the integrated training system can be used after production go-live to refresh training for personnel involved during implementation and to train newly hired or transferred employees. This provides on-going instruction and a consistent level of institutional knowledge of Enterprise 21 through the lifecycle of its usage. Likewise, TGI customers are welcome to augment the courseware delivered through the integrated training system with other customer-specific training materials as desired.

As part of the implementation process, TGI delivers business and application consulting services centered upon the successful implementation and on-going use of Enterprise 21. The principle areas of focus for TGI’s business and application consultants include helping to define how the client will meets its targeted project benefits as defined in the project charter, improving and optimizing business processes and operational efficiencies, leveraging industry best practices, evaluating options for performing tasks and processes within Enterprise 21, and making recommendations to the client’s project team as to the best way to proceed with the application implementation. Read More...

After the implementation project has been completed, TGI’s business and application consultants are available to help analyze the customer’s return on investment and evolving business operations. TGI consultants make recommendations as to how customers can further leverage the power of Enterprise 21 to obtain even greater business benefits.