Download TGI's Extending CRM Concepts in ERP Systems white paper. When evaluating ERP systems with fully-integrated CRM software functionality, one must consider the ways in which the ERP system is capable of extending CRM concepts beyond those of basic contact management. TGI's Extending CRM Concepts in ERP Systems white paper discusses the necessary CRM features an ERP solution must deliver to improve overall customer service and allow the manufacturing or distribution organization to tailor its interaction with its customer base on a customer-by-customer basis. Click here to download the free white paper.
Enterprise 21 ERP is a fully-integrated ERP software package for manufacturers and distributors. From order entry and customer service, to a complete set of warehouse management and financial management software functionality, Enterprise 21 delivers an end-to-end ERP software application suite to manage the enterprise’s complete business operations.
Distributors can leverage the Enterprise 21 ERP software application for order management, inventory control, warehouse management, procurement, supplier relationship management, advanced forecasting and facility planning, kitting and assembly, financial management, CRM, business intelligence, and e-Commerce functionality in a single ERP software solution tied to a single, central database.
Manufactures can also take advantage of Enterprise 21’s built-in manufacturing software functionality for production scheduling, production recording, material requirements planning (MRP), bill of materials management, formula and recipe management, lot traceability, serial number and warranty tracking, and project accounting.