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Enterprise 21 Offers Advanced Functionality for Bar Coding, Data Collection, and RFID

Lowry Computer Products

Case Highlights

Industry: High Tech and Electronics

Challenges
  • Required an integrated system to manage multiple divisions
  • Required combination of centralized and divisional purchasing
  • Required kitting and light manufacturing
  • Required serial number and warranty tracking

Solution
  • Enterprise 21

Results
  • Immediate, online access to information at the organization and individual division levels
  • Significantly reduced finished goods costs through fully-integrated procurement and inventory control
  • Decreased customer freight charges with online access to select lowest applicable shipping costs
  • Kitting and light manufacturing functionality for improved production and planning operations
  • Fully-integrated serial number and warranty tracking for improved customer service

In the early 1990’s, Lowry Computer Products was a growing small business competing in the fast-paced data collection industry. The company was on an aggressive expansion plan that did not allow for operational inefficiencies. To manage its anticipated business growth, Lowry required an ERP distribution software package that could provide online access to product and productivity data across its multiple divisions. Lowry also needed to have fully-integrated kitting and light manufacturing software capabilities that could track the movement and assembly of individual components from purchase, receipt, storage, assembly, and shipment to the customer. The RF and barcode device supplier also needed complete serial number and warranty tracking information for warranty and product service purposes.

To better facilitate its anticipated business growth, Lowry Computer Products selected Enterprise 21 ERP software from TGI to help streamline operations and to assist its staff in keeping up with the vastly changing world of the barcode and data collection industry. Lowry also selected Enterprise 21 for its superior functionality and scalability to manage its business growth without the need to acquire additional add-on software functionality as the business continued to grow.

Since implementation of Enterprise 21, Lowry has acquired four companies and has become a leader in delivering barcode equipment, supplies, and RFID technology. Lowry serves as a premier data collection and RFID provider to the retail, government, automotive, and consumer packaged goods markets. Lowry has achieved operational success and efficiency through use of Enterprise 21’s warehouse management, purchasing, serial number tracking, and light manufacturing software functionality designed for the distribution marketplace. Leveraging Enterprise 21’s distribution resource planning (DRP) software functionality, the distributor has decreased inventory levels while improving order line item fill rates with complete, real-time access to customer, component, and product data information. Lowry has also utilized Enterprise 21’s fully-integrated serial number and warranty tracking capabilities for improved customer satisfaction and product warranty and service tracking.

Today, Lowry continues to use Enterprise 21 to manage all of its distribution activities throughout North America. Lowry’s products and services include complex RF installations, orders for stock barcode labels and ribbons, and providing service support for a wide range of data collection equipment. They have quickly grown into a nationally-recognized systems integrator providing complete solutions for wireless, RFID-EPC, barcode, and data collection management.


About Lowry Computer Products


Lowry Computer Products is a privately held company that provides automatic identification and data capture (AIDC) solutions to supply chain markets. Lowry offers a complete line of scanners, printers and wireless networking products, labels, ribbons and toner, and installation and maintenance services throughout the United States.

Lowry Computer Products is headquartered in Brighton, Michigan. Its production facility is in White Bear Lake, Minnesota. Sales and Service offices are strategically located throughout the United States. For more information, please visit www.lowrycomputer.com.

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