Maintenance and Support

No Maintenance Fee Increases - Guaranteed. Learn More. TGI prides itself on its industry-leading post-sales maintenance and technical support capabilities. As part of TGI’s industry-leading post sales support, TGI customers have access to the TGI 24-hour customer support hotline. Whenever a call is placed to TGI, the call is answered directly by an Enterprise 21 ERP software developer with an industry-leading average tenure of over 10 years. TGI’s software developers are available to assist TGI customers with support, functional enhancements, report customization, customer-unique software configurations, and software updates and version upgrades. No post-sales support is outsourced to third-party companies or sent off-shore. In addition, TGI offers affordable post-software sale maintenance that includes all software upgrades and any newly developed Enterprise 21 modules. Related Links Successful Implementation Direct Developer Support Frequently Asked Questions Case Studies Company Info