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one Solution. Enterprise 21. Learn MoreAt TGI, we believe every new customer should know exactly what to expect to spend on annual maintenance fees in the years following software purchase and implementation. We do not believe in the common industry practice of substantially increasing our customers’ annual maintenance fees over time.

In addition to one year of free maintenance from the date of software installation, we guarantee, in contract writing, that we will never increase the maintenance fees we charge our customers. Since our company was founded in 1990, we have never increased the annual maintenance fees charged to our customers.

What a No Maintenance Fee Increase Guarantee Means for Your Business. When ERP vendors’ new software sales revenues begin to decline, the easiest way for them to make up for their loss in sales revenue is to increase the maintenance fees they charge to their existing customers. At TGI, we believe this practice is inappropriate. TGI’s No Maintenance Fee Increase Guarantee ensures that each of our customers has a consistent annual software maintenance expenditure that is free from unanticipated escalation charges as part of their software maintenance agreement. This is a commitment we make to every TGI customer with whom we do business, regardless of business size or software purchase value. Our unique approach, we believe, leads to developing strong business relations and lasting partnerships with our customers.

Technology Group International

6800 West Central Avenue
Building I
Toledo, OH 43617
Directions

Toll Free: (800)837-0028
Office: (419)841-0295
Fax: (419)754-2691
Email: info@tgiltd.com
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