ERP Software Solutions for Manufacturers and Distributors
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Telemarketing Management

ImageWatch the Enterprise 21 CRM DemoEnterprise 21’s fully-integrated CRM solution provides a telemarketing and lead management system designed to optimize the productivity of your inside sales team. Enterprise 21 includes mass call scheduling, VOIP auto-dialing functionality, call activity recording, and inbound call routing. Enterprise 21 CRM software also includes lead distribution, pre-configured mail merge documents and e-mails, customizable reports, and graphical dashboards. Enterprise 21 delivers the CRM functionality needed to optimize your organization’s sales performance.

Telemarketing Management Highlights

  • Fully integrated with VOIP for one-click dialing
  • Enables mass call scheduling using a variety of selection criteria
  • Supports a daily activity listing by user and results reporting
  • Supports automated workflow aligned with process specifics
  • Provides visibility to sales performance results in graphical and tabular formats