Workbenches in Enterprise 21 Create a Personalized Workspace

Enterprise 21 workbenches are unlike other dashboards or inquiry screens available in traditional ERP systems. Enterprise 21’s workbench technology allows for a personalized workspace environment that can be uniquely defined by customer and software user.

Workbenches are consolidated views of information in Enterprise 21 where you can pull together a variety of associated data for easy access. Workbenches can be defined by TGI customers without touching application source code and can consist of data viewable in both tabular format and graphical formats.

A given user can create his workbench to manage his workday via one convenient screen with ease and efficiency. From the personalized workbench, the user can quickly navigate to all other areas in the system to perform transactions, run reports, or drill down to lower level data.

Key Workbench Features

• User defined inquiry screen
• Infinite number of tabs per workbench
• Tabular and graphical presentation of data
• Individual selection of table and fields displayed
• Personalized field placement
• Ability to filter, group, and sum data
• Ability to display, hide, or move columns
• Ability to drill down to detailed information quickly
• Ability to navigate to any other screen within Enterprise 21 immediately via single click hot buttons

A real world example of workbench usage is a sales representative or sales manager’s workbench. A sample workbench for a sales representative could include pending activities, pipeline reports, open quotes, sales order history, open customer issues, aged receivables, quota attainment, and virtually any other data that resides with the Enterprise 21 application.

While the above workbench is a sales-focused example, Enterprise 21’s workbench technology is intended for all functional areas and can include other relevant business operations such as customer service, production planning, production operations, procurement and sourcing, warehouse operations, financial management, and a variety of other areas.

Interested in learning more? Contact TGI’s corporate office to speak with a sales representative at 800-837-0028.