Distributor Turns A Network Disaster into Operational Success

Being able to quickly respond to customer requirements is key to a distributor. Having reliable data that is easily accessible is a vital part of any distributors business. Don Beisswanger, President of Pacific Southwest Sales, faced a very unfortunate situation. His current business software was suddenly inoperable and he needed to find a software solution that would be quick to implement as well as sufficiently robust enough to accommodate the company’s expansion for years to come.

As a growing distributor of metal framing products, Pacific Southwest Sales could not afford the operational set back brought on by a network disaster. Beisswanger had to get an ERP (Enterprise Resource Planning) technology solution in place rapidly so his employees could begin shipping and invoicing again.

Headquartered in Vernon, California, Pacific Southwest Sales is a regional distributor of metal framing, channels, fittings, and accessories. The privately owned company distributes metal framing products to dealers and end users throughout the west coast of the United States. The company is a member of the National Electrical Manufacturers Representative Association members located in Southern California. NEMRA members are trained to know the type of support that is needed to sell potential customers including calls on Engineers, Contractors, or Plant Maintenance people. Pacific Southwest Sales focuses on three primary brands in their distribution business: Power-Strut, Aickinstrut, and TJ Cope Cable Tray Systems.

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