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Gaining Visibility to Key Performance Metrics in the Distribution Industry

by admin

In a recent survey research paper titled, “Technology in Distribution: Trends and Future Challenges,” Adam J. Fein, Ph.D., founder and president of Pembroke Consulting, Inc., discusses, among other things, how many distributors across various industries lack the ability to track key performance metrics. The specific key performance metrics evaluated in Dr. Fein’s research include gross profit by customer, average order size by customer, operating profit by customer, delivery performance by customer, and profitability of fee-based services.

While executives from various distribution industries report mixed and, in some cases, disappointing results in their abilities to access such information, distributors using TGI’s Enterprise 21 wholesale distribution software can readily gain access to these and other key performance metrics. While Dr. Fein’s research paper focuses on the distribution industry, manufacturers who run the Enterprise 21 system can also leverage its business intelligence software capabilities to gain a competitive advantage.

By leveraging Enterprise 21’s business intelligence functionality, executives and all system users can have their own personalized dashboards consisting of the information that is most important to their day-to-day operations. Each individual’s dashboard in Enterprise 21 can consist of an infinite number of tabs with up to four information panes per tab. The information panes can include data displayed in graphical and tabular formats. Some of the graphical views available include pie charts, bar charts, area charts, and gas gauges, which allow executives and other system users to enjoy rapid access to key performance metrics.

Furthermore, while individuals can view summarized data in their dashboards, Enterprise 21’s business intelligence capabilities enable individual dashboard panes to be opened in full analytical drill-down mode, so users can slice-and-dice the information for further analysis purposes. This slice-and-dice capability enables executives to start with a broad brush view of their operations while being able to drill down in detail to pinpoint opportunities for continuous improvement within their organizations. In addition to being able to review and analyze operational data within Enterprise 21, executives can also have financial reports delivered to their dashboards, providing them with a consolidated electronic management book with easy access.

Through the use of Enterprise 21’s business intelligence functionality, executives can efficiently manage their organizations by gaining immediate, consolidated visibility to key performance metrics through individualized dashboards. By leveraging Enterprise 21’s analytical slice-and-dice capabilities, executives can readily identify opportunities for improvement which can lead to increased bottom-line results.

For additional information about Enterprise 21’s business intelligence capabilities and to further review how distribution and manufacturing executives can gain improved visibility to their organizations’ key performance metrics, please view an overview demonstration of Enterprise 21’s business intelligence functionality by clicking here.

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